OUR HEALTH AND SAFETY DURING COVID-19
Experts and industry leaders have determined one thing with certainty; Covid 19 is not going anywhere, and we need to learn to find a way to live around it until a vaccination has been found.
As we have all already been experiencing over the past few months, the most efficient way to move forward, is adjusting and improving our day-to-day and general standards. Life needs to go on.
Tropic Star Lodge looks forward to our guests returning and we want to assure you all that we are taking the necessary steps to make sure that you have a great experience with us. We are putting effective sanitary and cleaning practices, as recommended by the authorities on this matter, in place – and are making a heightened effort to educate our staff on these practices.
Arriving in Panama
All arrival staff will be educated and follow the same protocols as the lodge staff. All buses and aircrafts will be sanitized before guests enter. Please note that guests will be asked to step into a disinfectant tray before stepping onto the bus or the planes. You will also be given hand sanitizer for your hands. Your baggage will be misted with anti-viral disinfectant.
The norm at Tropic Star is that we are all one big family. This will not change but, we will have social distancing standards in place. We will still be catering to your dining needs, however taking social distance protocols into account. Every effort will be made to accommodate your needs, with your health and well-being remaining the ultimate priority.
Hand Washing and Sanitizing
The simple task of thoroughly washing hands will be practiced and all boats, rooms and public spaces will be equipped with hand sanitizer.
Staff and Cleaning Protocols
All staff are being trained to use products that are effective against viruses and recommended by the CDC. All high use areas, surfaces and floors will be disinfected constantly. Rooms and Boats, fishing rods and all other equipment will be properly sanitized between arrivals. Restaurants, kitchens and other guest areas will be sanitized constantly as recommended by the CDC. The same sanitizing practices will be used for behind-the-scenes areas like workshops, tackle shop and so forth.
All staff are being trained to not only to clean and sanitize but to practice personal hygiene protocols. Staff will be taught proper and frequent hand-washing throughout the day, as this practice is a very important act, that is effective against preventing spread of the virus.